Flash Pays is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
At Flash Pays, we understand the importance of personalizing your experience and providing efficient banking services. To achieve this, we collect certain personal information from our customers. The personal information we gather may include your full name, address, contact details, date of birth, and social security number. Additionally, we may collect financial details related to your bank account or credit card linked to Flash Pays. We may also collect geographical information such as your IP address, device ID, computer and connection details, page view statistics, website traffic data, preferences, and other associated information, including your postcode.
In certain instances, we may obtain information from third parties, such as credit bureaus, to verify your identity and assess your creditworthiness. We assure you that we adhere to all relevant laws and regulations concerning the collection of personal information.
We gather information through various channels, including when you open an account with us, utilize our banking services, conduct transactions, and engage with our website. Additionally, we may utilize cookies and similar technologies to gather information about your browsing activities, preferences, and device information. These technologies help us enhance your overall experience on our website.
We take the security and confidentiality of your personal information very seriously. We have implemented robust measures to safeguard your data and maintain strict privacy standards
Use of Information
We use the information we collect for a variety of purposes, including but not limited to:
- Processing Payments: We use your personal and payment information to facilitate and process transactions you initiate through our website. This includes verifying your identity, validating your payment method, and completing the transaction securely.
- Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding our services.
- Service Improvement: We analyze the information we collect to understand user preferences and behaviors, improve our website's performance and functionality, and enhance the overall user experience.
- Marketing and Communications: With your consent, we may send you promotional emails, newsletters, or updates about our services, special offers, or upcoming events. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.
Information Sharing and Disclosure
We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers are bound by contractual obligations to keep your information secure and confidential.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to court orders, subpoenas, or other lawful requests for information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or successor in interest. We will notify you via email or prominent notice on our website before any transfer of your personal information.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, firewalls, secure socket layer technology (SSL), and other safeguards to ensure the confidentiality and integrity of your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Analytics Data:
We employ cookies and similar technologies to gather information about your browsing activities and enhance your experience on our website. The information collected through these technologies will be retained for the duration necessary to fulfill the purposes stated in this Privacy Policy. However, please note that we may retain aggregated and anonymized data for statistical and analytical purposes indefinitely.
Cookies and similar technologies enable us to gather data such as your preferences, browsing patterns, and device information. This information helps us improve our services, personalize your experience, and understand trends and patterns in user behavior. It also allows us to measure the effectiveness of our website and marketing campaigns.
We prioritize the protection of your privacy and ensure that any data collected through cookies and similar technologies is handled securely and in accordance with applicable laws and regulations. If you have any questions or concerns about the use of cookies or the retention of analytics data, please feel free to contact our customer support team.
Children's Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete that information.
Your Rights and Choices
We believe in respecting your rights and giving you control over your personal information. You have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise any of these rights or make any changes to your information, please contact our customer support team. However, please be aware that certain legal obligations or legitimate business interests may restrict our ability to fulfill all requests.
Retention and Storage of Personal Information
Safeguarding your personal information is a top priority for us. We will retain your information only for as long as necessary to fulfill the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about any changes. Your continued use of our website and services after the posting of any modifications to the Privacy Policy constitutes your acceptance of such changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Email: sectormarkitsolutionpvtlimited@gmail.com. We will make reasonable efforts to address your inquiry in a timely manner.